Refund Policy for Classes

My classes and workshops require a great deal of pre-planning, including ordering supplies and tools, booking space, and class preparation-- all based on the number of students who register. When students ask to cancel or reschedule at the last minute, we lose money. As a small business, we are unable to absorb these costs and still keep our class prices low.  

In fairness to all of our customers we are unable to make exceptions to our policy, including for reasons of illness, travel, or work hours. If you are unable to attend a workshop at the last minute, we suggest giving your spot to a friend!

Thank you for understanding!


Refund Policy for Products

All of my products are handmade by an independent artist (myself) and require a great deal of time, expertise, and concentration. Some products are customized to specific standards per request and are made to order. Returns and exchanges are not accepted. I am not liable for damages that occur during the shipping process but please contact me if you have problems with your order and I will do what I can to make things right.

Thank you for understanding!